V2 Technologies, LLC Limited Warranty Policy
V2 Technologies, LLC warrants to the original end user customer that all of its products are free from defects in material and workmanship. Subject to the conditions and limitations set forth below, V2 will, at its option, either repair or replace any part of its products that prove defective due to workmanship or materials. If V2 is unable to repair or replace the product, it will refund the current value of the product at the time the warranty claim is made.
The limited warranty does not cover any damage to this product that results from improper installation, abuse, accident, misuse, natural disaster, insufficient or excessive electrical supply, environmental conditions, or any unauthorized disassembly, repair, or modification. This Limited Warranty does not apply to any product on which the original identification (label) has been removed or altered. V2 Technologies Limited Warranty does not cover any loss of data or any costs associated with determining the source of the system problem or removing, servicing or installing of V2 products.
The following V2 Technologies products are covered by this Lifetime Warranty for life:
All laptop, desktop and server application DRAM (Dynamic Random Access Memory) memory modules. Flash Memory cards (e.g. Secure Digital, Compact Flash, ATA Cards, Multimedia Card, Smart Media)
5 year Limited Warranty:
The following V2 Technologies products are covered by this warranty for a period of (5) years from the original date of purchase:
V2 USB Thumb drives / Pen drive.
Warranty Claim Procedures and Requirements
To obtain warranty service, you may return a defective product to the authorized V2 Technologies dealer or distributor from which you purchased the V2 memory product.
Please confirm the terms of your dealer's or distributor's return policies prior to returning the product. Typically, you must include product identification information, including model number and serial number (if applicable) with a detailed description of the problem you are experiencing. You must also include proof of the date of original retail purchase as evidence that the product is within the applicable warranty period.
For distributors and authorized dealers you may return the product directly to V2 Technologies after first obtaining a Return Material Authorization ("RMA") number from V2. An RMA number is obtained by either emailing:
CustomerSupport@V2Techmem.com or by calling V2 Customer Support at (800) 886-9042
Once you have obtained an RMA number from V2 Technologies, you must, within thirty (30) days, send the product freight-prepaid and insured to:
22512 Avenida Empresa
Rancho Santa Margarita, CA 92688
Products shipped to the factory must be properly packaged to prevent damage in transit. You must include the V2 RMA number prominently displayed on the outside of your package. If you send your product to the factory without the RMA number prominently displayed on the outside of the package, it will be returned to you unopened.
THE FOREGOING IS THE COMPLETE WARRANTY FOR V2 PRODUCTS AND SUPERSEDES ALL OTHER WARRANTIES AND REPRESENTATIONS, WHETHER ORAL OR WRITTEN. EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO OTHER WARRANTIES ARE MADE WITH RESPECT TO V2 PRODUCTS AND V2 EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN, INCLUDING, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY WARRANTY THAT MAY EXIST UNDER NATIONAL, STATE, PROVINCIAL OR LOCAL LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE LIMITED TO THE PERIODS OF TIME SET FORTH ABOVE. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.